Privacy Policy

1. Information We Collect

When you contact us, request a quotation, submit an inquiry, or use our services, we may collect information such as your name, email address, phone number, company information, project requirements, and other information you voluntarily provide.

2. Technical Information

When you visit our website, certain technical information may be collected automatically, such as IP address, browser type, device information, operating system, approximate location, referring pages, and general website usage information.

3. How We Use Your Information

We may use collected information to:

• Respond to your inquiries and requests.
• Prepare quotations and project proposals.
• Deliver and manage our services.
• Provide technical support and maintenance.
• Improve our website and services.
• Communicate important service-related information.
• Prevent fraud, abuse, and unauthorized activities.

4. Communication

If you contact us through email, phone, WhatsApp, contact forms, or other communication channels, we may retain relevant communication records for customer service, project management, and business purposes.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand visitor behavior, remember preferences, and analyze website performance.

6. Third-Party Services

Our website or software may use third-party services such as analytics tools, hosting providers, payment gateways, cloud platforms, communication services, APIs, and other technology providers.

These providers may process information according to their own privacy policies and terms.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based system can guarantee absolute security.

8. Data Sharing

We do not sell personal information as a business practice. Information may be shared with trusted service providers, contractors, technology partners, or authorities when necessary to provide services, comply with legal obligations, or protect our rights and users.

9. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including project management, customer support, accounting, legal, and business requirements.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

11. Children's Privacy

Our services are intended for businesses and general users and are not specifically directed toward children. We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will be published on this page with the updated policy date where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or how we handle information, please contact Web Support BD through our official contact channels.