Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the Web Support BD website and the software, development, consulting, maintenance, and digital services provided by us. By accessing our website or engaging our services, you agree to comply with these terms.

2. Our Services

Web Support BD provides technology and software services including web design and development, custom software development, mobile application development, SaaS application development, business software, AI solutions, digital marketing, system integration, maintenance, and technical support.

The exact scope, features, timeline, pricing, and deliverables of a project will be determined according to the approved proposal, quotation, agreement, or project specification.

3. Project Requirements

Clients are responsible for providing accurate project requirements, content, business information, credentials, brand assets, and other materials necessary for development.

Delays caused by incomplete information, delayed approvals, third-party services, or changes in requirements may affect the agreed project timeline.

4. Project Changes

Any significant change to the approved project scope may require additional development time and cost. Additional features or modifications will be discussed with the client before implementation whenever applicable.

5. Payments

Project pricing and payment schedules will be communicated before development begins. Depending on the project, an advance payment may be required to initiate the work.

Final delivery, deployment, source code transfer, or other project handover requirements may depend on completion of the agreed payment obligations.

6. Intellectual Property

Ownership and licensing of source code, design assets, documentation, and other project materials will depend on the terms agreed upon for the specific project.

Third-party libraries, APIs, frameworks, fonts, plugins, and other licensed components remain subject to their respective licenses and terms.

7. Third-Party Services

Some projects may depend on third-party services such as hosting providers, payment gateways, cloud platforms, APIs, analytics services, email providers, or app stores.

Availability, pricing, policies, and performance of such third-party services are outside our direct control.

8. Website & Software Availability

We make reasonable efforts to maintain the availability and performance of our services. However, uninterrupted availability cannot always be guaranteed due to maintenance, hosting issues, network problems, security incidents, or third-party failures.

9. Client Responsibilities

Clients must not use our software, website, hosting resources, or services for illegal activities, fraudulent activities, unauthorized access, distribution of malicious software, or activities that violate applicable laws.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Web Support BD will not be responsible for indirect, incidental, or consequential losses arising from the use or inability to use a service, software, website, or third-party platform.

11. Updates to These Terms

We may update these Terms & Conditions when necessary to reflect changes in our services, business practices, or legal requirements. Updated terms will be published on this page.

12. Contact

If you have questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.